Products must be unused and unopened to be eligible for refund. All refund requests must be made within 7 days of delivery to be eligible for a full refund minus original shipping costs. The customer is responsible for return shipping costs. Products which are opened, used, and/or listed as a final sale product cannot be returned and are non-refundable. 

Refund is not guaranteed if the product is returned damaged, used, and/or not in the condition it was shipped in due to the customer or shipping carrier.

Single cards, stickers, calendars, and sale items are final sale and cannot be returned.

1. Ensure your order qualifies for a return (see return policy above).

2. Send an email to ordering@tirzahlaneart.com and we will provide you with the next steps along with the return address.

At this time we do not accept exchanges.

We aim to have high quality products. However, if you find a defect please send us an email at ordering@tirzahlaneart.com so we can work on a solution.

We offer free shipping for US customers with orders over $50